The terms “we”, “us” and “our” refer to “All Things Felt & Beautiful. The term “user,” “you” and “your” refers to site visitors, customers and any other users of the site.
The term “personal information” is defined as information that you voluntarily provide to us which personally identifies you and/or your contact information, such as your name, phone number and email address.
All Things Felt & Beautiful provides a website where users can purchase services and workshops in person and online to do with needle felting (the “Service”).
Who we are
Types of data we collect
We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all.
As part of the registration process for our newsletter, email list or to sign up to gain access to free tutorials and to sign up to buy an online program or membership, we collect personal information such as your name and email. We use that information for a couple of reasons: to get in touch with you to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.
You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at email@example.com
We use a third-party provider, Thinkific, to deliver our online dog workshops - external to this website. We collect personal information such as your name and email so that I can send you offers and updates on the courses you might be interested in. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses. We gather statistics around course completion and enrolment. For more information, please see Thinkific’s terms of service https://www.thinkific.com/resources/terms-of-service/ You can delete your Thinkific account at any time of the day via your Thinkific account or by emailing us at firstname.lastname@example.org
We collect a variety of personal information with each product order. This includes: Your name, address, and email address. This information is shared with our e-commerce software providers Stripe and PayPal to ensure the delivery of your order. We use your email to communicate with you about your order and to manage our customer relationship with you.
When someone visits www.feltandbeautiful.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Sophie Wheatley at email@example.com
Changes to this Privacy Notice
Last reviewed and updated August 2019